Our team brings 45 years of combined property management experience across the Mornington Peninsula. Explore the answers below for guidance on leasing, renter selection, maintenance and changing property managers. To discuss your property or request a rental appraisal, complete the enquiry form below or contact our Mount Martha team.
FAQs and Resources
What is involved in the careful renter selection process?
Careful renter selection starts with a complete application and relevant checks. Victorian applications must use the prescribed form, and requests for information must stay within its requirements. We review permitted information about rental history, references and capacity to pay, and discuss suitable applications with you before seeking your approval. Selection must comply with anti-discrimination laws. No screening process can guarantee future rent payments or property condition.
How will we advertise your property for lease?
A well-presented property, clear photography and a realistic advertised rent help prospective renters assess your home. We will discuss the marketing plan with you, including photography, listing preparation, advertising costs and exposure on EPM’s website and realestate.com.au. Enquiry and inspection feedback can help guide any changes to the campaign. Leasing time and achieved rent depend on the property and market conditions.
How will we handle the maintenance on your property?
We agree on how routine maintenance will be authorised under your management agreement, including any spending limit and preferred tradespeople. Repairs must still meet Victorian requirements: urgent repairs need immediate attention, and non-urgent repairs must be completed within 14 days of a written request. We discuss the issue, access and next steps with you, taking account of those obligations. Tell us about any warranties, service agreements or preferred contractors when we take over management.
How long will it take for your property to be leased?
Leasing time varies with the asking rent, presentation, location, property features, availability and current renter demand. We will discuss an appropriate marketing approach and use enquiry, inspection and application feedback to review progress. No fixed leasing timeframe is guaranteed. Contact us for a rental appraisal based on your property and current comparable listings.
Can I transfer the management of my property when my renter is on a fixed term lease?
A fixed-term rental agreement does not automatically prevent a change of property manager. Start by checking your current management authority for its terms, notice requirements and any fees. Contact EPM to discuss the handover. Once appointed, we can coordinate the transfer of keys and records with your outgoing agent and advise the renter of the new management arrangements.
This earlier video provides background on starting a tenancy. Rental laws have changed since it was recorded. Check the current Consumer Affairs Victoria resources linked above before acting.
During a Tenancy
This earlier video provides background on managing a tenancy. It may not reflect current rental laws. Refer to current Consumer Affairs Victoria guidance for repairs, property standards and other obligations.
Ending a Tenancy
This earlier video provides background on ending a tenancy. Grounds, evidence requirements and notice periods depend on the circumstances and may have changed. Check the current Consumer Affairs Victoria guidance before issuing a notice.
